Where is my order??
Current lead time for orders being shipped is up to 5 days. With made to order items such as phone cases, having a lead time of up to a week to be created.
Most orders are done and sent between 1-3 days, but during exceptionally busy times it can extend up to 5. All packages are sent via Royal Mail, and should arrive within 1-3 days of you receiving your shipping confirmation email. However due to the current situation with COVID-19, postal carriers have been experiencing delays, some upwards of two weeks. If your item hasn’t arrived by then, please get in touch using the contact form, stating your name, and order number to be looked into😊
If you are awaiting a digital order (ie Bratz commission), please insure you’ve sent your pictures to the email address provided on the listing, as work cannot begin on it without any reference images.
Is your clothing ethical??
All of our clothes are 100% ethically sourced organic cotton, which are then printed/embroidered with vegan inks, and using an earth conscious process, leaving zero waste and no plastic inks.
Is your packaging recyclable??
Yes!! All of our packaging is paper or card based and can be recycled, with exception of the celo bags, which are made from recyclable plastic!!